No surprises here. The results of CBC’s The Fifth Estate "Rate My Hospital" series echo what the health-care community has been saying for decades. What is now needed but has yet to happen is fundamental change and a collective effort at the system, provider and bedside levels.

"Nurses care deeply about the quality of their care and the health and safety of their patients," said Barb Mildon, Canadian Nurses Association (CNA) president. "This series shows nurses are concerned with their ability to provide that safe and competent care in today’s workplace. And their workplace situation is a microcosm of what is happening with many different provider groups in all care settings. For the sake of the patients, action must be taken on all fronts."

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