The Occupational Health and Safety (OH&S) Health Care Worker (HCW) Hotline (1-833-233-4403) has been reinstated and will start receiving calls as of Wednesday, Sept. 29.

Calls to the hotline will be answered Monday to Friday, 08:00 to 16:30 hours.

For questions that do not require a same-day answer, staff and physicians can email the OHS HCW Hotline email address at

Staff or physicians who require assistance on evenings, weekends and statutory holidays should call Health Line 811 if they are experiencing COVID-19 symptoms, require testing or need to speak urgently to a nurse. They should contact their local Occupational Health and Employee Health Nursing (OHN/EHN) teams for questions related to COVID-19 in the workplace.

The OH&S HCW Hotline was established to support a central entry point for SHA staff and physicians needing screening and referral for COVID-19 testing and as a resource for general information about workplace safety, personal protective equipment, and infection prevention and control related to COVID-19. It provides guidance for potential COVID-19 exposures and returning to work.

With the fourth wave of the pandemic upon us, the OH&S HCW Hotline is being reinstated due to increased demand on OHN/EHN teams and Managers/Directors who require support to answer staff and physician questions related to COVID-19 in the workplace.